Sunday 7 September 2008
1. Customer Service Training
Fast, Effective Hands-on Training. Learn Latest Skills.
www.trainingcamp.com
2. 5-Star Customer Service
Hands-On Training Program. Seminars Starting Soon Near You.
GreenPegTraining.com
3. Customer Service Training Programs
Customer Service Training programs for all staff, managers, telephone, and e-mail. Site details program outline and offers free tips. Train-the-trainer and licensing agreements available.
www.customerservicetraining.net
4. Dale Carnegie's Booklet
Offers practical tools to increase your profits. Download for free.
www.DaleCarnegie.com
5. Disney Institute: Customer Service
Experience the business behind the "magic" with hands-on training.
www.DisneyInstitute.com
6. Customer Service Training
Powerful-Making Your Service Great. At your site. Highly Interactive.
www.4HourTraining.com
7. Customer Service Training Material
Read Strategic FuturesĀ® articles "Cross-Functional Customer Care Teams and the Service Revolution," and "Customer-Focused Teams Coming Apart at the Seams," by Ron Gunn.
strategicfutures.com
8. Power Customer Service Training System
Want to build a category of one Customer Experience System? Our Power Customer Service Training System gets long-lasting results by focusing on the foundation of your Customer Experience.
www.therainmakergroupinc.com
9. Fun Customer Service DVDs
Our Customer Service programs are based on our criteria for solid training as well as customer popularity. They cover topics like phone skills, customer recovery and more.
www.media-partners.com/customerservice
10. Customer Service Training
Customizable customer service curriculum and lessons plans.
www.softskillscourseware.com
Format: Paperback, Publisher: McGraw-Hill (October 01, 1998), ISBN: 9780070779747
Release Date: October 01, 1998
Format: Hardcover, Publisher: McGraw-Hill (March 01, 2000), ISBN: 9780079137739
Release Date: March 01, 2000
Format: Paperback, Publisher: Amacom Books (September 30, 2005), ISBN: 9780814472903
Release Date: September 02, 2005
Format: Other - PACKAGE, Publisher: Pfeiffer & Co (February 16, 2007), ISBN: 9780787982003
Release Date: February 16, 2007
